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Overview

The Malaysian Insurance and Takaful Brokers Association (MITBA), previously known as The Insurance Brokers Association of Malaysia (IBAM), the only national body of Insurance and Takaful brokers, was registered with the Registrar of Societies on 3rd December, 1974. MITBA is the collective voice of the industry - advising members, the regulator, consumers, trade association and other stakeholders on key insurance issues.

MITBA also provides training, technical advice, guidance on regulation and business support. Our role is to elevate the status of insurance and takaful brokers through professional development and by establishing improved standards of qualification and ethical practice.

MITBA Members embrace strict standards of conduct, professionalism, and practice. This ensures that they maintain the highest ethical standards and the utmost good faith, the foundation of insurance business, in all activities in which they are engaged.

The MITBA Management Committee, consists of nine (9) elected representatives who are elected every 2 years during the AGM from its membership, meets monthly to provide direction and ideas. In addition, Sub-committees and Special Task Force are established to look into a wide range of interests and allow members to discuss relevant topics with their peers, discover more about issues of importance and formulate business plans and strategies to further promote healthy market practices.

MITBA secretariat provides the day to day administration and support to the Association.

Vision

We are the sole organisation that upholds the highest standards of professionalism, conduct and practice for Insurance and Takaful Brokers in Malaysia.

We are the single platform of advancing the interests of brokers and enhancing awareness of their vital role in trade and commerce.

Mission

To be the organisation recognised for uplifting the professionalism of insurance and takaful brokers whilst growing their market share by promoting the vital services and benefits provided to insurance buyer.

Objectives

The main objectives of the Association are:

  • To elevate their status, safeguard and advance their interests, procure their general efficiency and proper professional conduct. Towards achieving these objectives the Association had drawn-up a Code of Ethics and Conduct, Insurance Brokers’ Accounting Standards, Brokerage / Fee Sharing Guidelines, Client’s Charter and the Insurance Introducer Agreement for all members to observe. All these documents were drawn under the guidance of Bank Negara Malaysia (BNM). With the implementation of the above documents, the level of professionalism amongst the brokers in Malaysia was further improved.
  • To ensure that employees of members are professionally qualified, conversant with insurance laws and practices, and acquainted with current developments as they affect the insurance industry in general and insurance brokers in particular.
  • To provide a platform for the promotion of discipline, professional conduct and etiquette.
  • To promote the healthy growth of the insurance industry in line with National objectives.

Membership

MITBA requires all members of the Association to maintain professional standards at all times. MITBA members shall therefore comply with the fundamental principles governing the professional code of ethics and conduct of insurance and takaful brokers. Any breach of this rule will be referred to the Sub-Committee for Disciplinary. Here is a list of MITBA Members:

Management Committee

In accordance with MITBA’s Constitution, the Association is managed by its Management Committee, consisting of not more than Nine (9) individuals from Members who are selected during the Annual General Meeting, to serve for two (2) consecutive years. These individuals generously contribute their valuable time, expertise and knowledge to drive an aggressive agenda.

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The present elected Management Committee Members for the Years 2023/2024

Chairman
Compliance & Disciplinary,
Communications & Public Relations

Mr Vicky Rajaratnam
Howden Insurance Brokers Sdn Bhd

Deputy Chairman
Technical Services 

En Zainal Abidin M Noor
Sentinel Insurance Brokers Sdn Bhd

Honorary Secretary
Secretariat & Human Resources

Ms Jasminder Kaur
MP Honan Insurance Brokers Sdn Bhd

Honorary Treasurer
Secretariat & Human Resources

Communications & Public Relations

Mr Phung Yoke Boo
Perinsu (Broker Insurans) Sdn Bhd

Committee Member
Communications & Public Relations

Mr Jeffrey Ho Boon Chow
Perinsuran (Brokar) Sdn Bhd 

Committee Member
Technical Services

Mr Francis Chan Wong Pun
Antah Insurance Brokers Sdn Bhd

Committee Member
Education & Training

Mr Stewart Hoe Wai Kian
State Insurance Brokers Sdn Bhd

Committee Member
Education & Training

Mr Chen Heng Guan
ÆON Insurance Brokers (M) Sdn Bhd 

Committee Member
Education & Training

En Sudirman Hamzah
SP&G Gallagher Insurance Brokers Sdn Bhd
MITBA Secretariat

Chief Executive Officer

Prof. Dato’ Shazme Sulaiman

Manager 

Ms Josephine Louis

Admin Assistant 

Ms Fatin Nadhirah

History of MITBA

In the early 60s, there were very few brokers and those already trading were mainly foreign based brokers. These brokers decided to set up the Council of Insurance Brokers (CIB) as a platform to promote the broking business.

By the 70s, the number of insurance brokers expanded significantly and as a result, they decided to form an Association. On 3rd Decmber 1974, The Insurance Brokers Association of Malaysia or its acronym IBAM was founded under the Registration of Society Act. The initial objective was to provide a mean to discuss members’ problem of common interest and negotiate with other Insurance associations, regulators bodies and authorities.

To reflect the inclusion of the Takaful Brokers as members of the association, on 1st August 2006, IBAM was renamed The Malaysian Insurance and Takaful Brokers Association or MITBA.

Current membership comprises of 26 composite brokers, 1 conventional broker and 1 takaful broker.

Today, it is the largest and only Insurance and Takaful broker organisation in Malaysia, and has established itself as the industry’s most powerful and authoritative voice.

Unit 303 Block A, Pusat Dagangan Phileo Damansara II.
No.15,Jalan 16/11.Off Jalan Damansara,
46350 Petaling Jaya,
Selangor Darul Ehsan.

Tel: + 603 79608191 / 79609476

mitba@mitba.org.my